NFBHP Treatment Services focus on five main areas. We believe these are drivers for getting the best outcomes for members. They also build good business processes for both the PMHP providers and TRSC. These drivers are:
- Person-centered and strength-based review and care
- Cultural competency
- Recovery and Resiliency
- Co-occurring disorders discovery and care
- Complex co-morbid physical and mental health eligible members
This model is part of recovery and resiliency. This is done by stressing each person's unique needs. Person-centered and strength-based review and care are part of this model. Our positive staff and strong clinical programs support each person. We support a system of care that helps to match up the mental and physical health providers. This model is made up of these elements:
- Member’s rights
- The correct, proven prescription drugs
- Flexible case management
- The correct, flexible healing services given at the right time
- Basic supports
- Mental and social treatment
- Prevention and schooling
- Self-help to make things better
- Peer-support services
- Recovery and resiliency training for providers and members
- A focus on making quality better all through the company
- A method that manages care for those members and providers who lie outside the main part of the system
- Reports and data mining that are kept up to date and used to inform and coordinate care for members
- An outcomes system that uses both clinical and useful guides.
Each of these areas is important. They are part of the safe and correct care of members. They are part of their progress in recovery and better resiliency.
For many more details on NFBHP's clinical plans, visit the "Provider" area of this Website. To find out how to get to the services provided by NFBHP, visit the "Member" area of this Website. For specific information, please see the NFBHP Member handbook.
